Refund policy

Please carefully read our return and refund policy.

General Returns

We accept returns for items purchased directly from our website under the following conditions:

  1. Eligibility Window: All returns must be initiated within 30 days of the purchase date.
  2. Condition of Items: Items must be unworn, unused, and in their original packaging with all tags attached.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

  • Pre-Order Items: All pre-order purchases are final sale and ineligible for returns or refunds.
  • Any items marked as "Final Sale" at the time of purchase.

Refunds

  • Refunds will be issued to the original payment method once the returned item has been inspected and approved.
  • Please allow 5-7 business days for the refund to reflect in your account after approval.
  • Shipping fees are non-refundable.

Exchanges

Exchanges are handled as a new purchase and return. Return the original item within the 30-day window and place a new order for the replacement item.

Return Process

  1. Initiate a Return: Email us at [insert email] or visit [insert website link] to start the return process.
  2. Package Your Return: Include your proof of purchase and ensure the item is securely packaged to avoid damage in transit.
  3. Ship the Return: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery at info@the86ed.net. We’ll provide a replacement or refund upon verification of the issue.

We reserve the right to refuse a refund or return if the item does not meet the conditions outlined in this policy.

Thank you for your understanding and support.